NAG segment meetings, 31st of January 2019

On January 31, the NAG segment meetings were held. We were pleased that KLM Engineering & Maintenance (KLM E&M) hosted this meeting at KLM’s Headquarters in Amstelveen. Prior to the meetings, a presentation* was given by Ton Dortmans, Executive Vice President KLM E&M. During the presentation we got more insight in how KLM E&M deals with human capital and the E&M business in general. Gülcan Aygün, (Lean Six Sigma Director, Innovation & Program Management E&M) continued the presentation about innovation within KLM E&M. An example of innovating is the Cabin Check 2.0. Cabin Check 2.0 comprises a mobile app and a dedicated web portal. By consulting the app on a tablet, the technician can access the complete library of technical documentation and have a 3D view of the cabin, where they can click on the defective parts of a seat and immediately obtain the part number required to instantly generate a requisition sheet. Faster and more effective.

* Some have asked for the presentation of KLM E&M. This presentation is not yet available, but as soon as it is available, we will inform you about this.

After the presentation of KLM E&M, the attendees split in three groups. They went to one of the three segment meetings; Aircraft Manufacturing, Aircraft Maintenance or Airport Development & Infrastructure.

Aircraft Manufacturing
The theme of this meeting was: “How can the manufacturing industry use its capacities for CO2 reduction in the short, medium and long term?” After an introduction, the participants were split in two groups. Each one had to indicate what the company they are working for is already doing to reduce CO2 emission. After this, the attendees were asked about the plans for CO2 reduction in the coming years. A short SWOT analysis was made per group and this indicated what actions and solutions are needed to achieve CO2 reduction goals.

The results of this meeting will be used to inform the Netherlands government of the Netherlands Aircraft Manufacturing Industries capabilities on potential CO2 reduction. Beside this the results provide a first input from the Dutch Aircraft Manufacturing industry on capabilities for the definition of an Action Programme Hybrid / Electric Flying. The results will also be used to identify areas for research and technology development. This is to update the LRN Roadmap Aeronautics 2018-2025 with a dedicated section on sustainable aviation and more in particular for the introduction of hybrid / electric aircraft. Therefore it is possible that the LRN (Lucht- en Ruimtevaart Nederland) will contact participants from this segment meeting to do further research.

Aircraft Maintenance
The theme of this meeting was: “Aviation technology education and the industry: mutual expectations for the future”. One of the biggest challenges the MRO-sector faces is finding good, adequately trained technical staff. We started with a short insight in the projects the NAG is involved in, like the Interreg project ‘Educavia’; Education for Aviation. Next to that, we had to presentations about the trends in technical education and possible solutions for the problem of finding good, adequately trained technical staff.

On the basis of provocative statements, the discussion was started. Where are the problems exactly, where are possible solutions and where can the NAG play a role to help? This meeting was the preparation for upcoming sounding board meeting as part of the Educavia project.

Airport Development & Infrastructure
How to combine knowledge and network to enhance individual business was the central discussion at last January’s Airport Development & Infrastructure (AD&I) segment meeting. After a kick-off by Johan Godin, Managing Director of AviaVox and treasurer of the NAG, NLR’s Ahmad Bakkar set the scene by presenting his view on developments in aviation and airport development.

The following interactive discussion was moderated by Anke Matijssen. Anke Matijssen is Manager Airports Department at Deerns and also board member of the NAG. The discussion focused on the fundamental questions of how to create a system where market information is shared. What type of information is sought for? What information is everybody willing to share? How to keep information updated? Who can join? What are the rules of participation?

In this session valuable knowledge was gained on how individual members do business and what their expectations are when sharing knowledge and network with other NAG members. A vivid discussion followed on how much effort/time (upfront) people are willing to invest and what would be the appropriate tools to support the question and answer function.

A follow-up is scheduled for the next segment meeting where the AD&I members will further discuss the possibilities.