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Improving Quality (IQ) cluster 2022

We would like you to invite you for the meeting of the Improving Quality (IQ) cluster on Tuesday the 8th of November, 2022 from 9:30 – 16:00. We are pleased to inform you that we will be the guest of GKN Aerospace in Papendrecht.

Improving Quality (IQ) Cluster
Once a year, the NAG organizes a network meeting for everyone in the Aerospace & Airport Development sector who works in Quality. During these meetings, trending topics in the area of Quality Assurance will be addressed. Afterwards there will be the opportunity for discussion and networking.

The theme of this meeting is: Knowledge Management (KM) in the context of Business Continuity. The following sub-themes will be addressed in the meeting:

  • KM (especially standardization) for Operational processes (advantages and disadvantages of certain methods for production, logistics)
  • KM for Management level processes (enterprise management, business development, etc.)
  • KM for Supporting and Non-recurring processes (engineering, process planning, project management) and which methodologies.

Target audience
Because of the theme, we invite not only quality workers and managers, but also HR, education and operations professionals to participate in this meeting.


09.30    Registration & Coffee/tea
10.00    Welcome by the host of the meeting (TBD)
10.10    Introduction by Jan Verbeek, Vice-chairman at NAG/Partner Knowledge
             Management and Innovation at ADSE
10.20    Update EAQG by Peter Loonen, representative NAG in EAQG
10.30    Presentation by Jan Teeuw, director Quality GKN Aerospace Defense
             Business Line: What is Knowledge Management? How do you work with it
             as a company? Knowledge Management in context of the world around us


11:00    Presentation Jan Verbeek: How does Knowledge Management work for a
             non recurring environment? Engineering and other development work is
             often experience based so how do you get from a standard to practice?
             What are the processes? How do you address knowledge in relation to


11.30    Break

11.45    Presentation Ton Gerrits, Training with Industry (TWI): Skills management.
             How do Train operators/mechanics, 1 to 1 in specific technical skills,
             relevant for production, maintenance & repair and measurements?

12:15    Break
13:00    Knowledge Cafes (4x 30 minutes)

Possible themes

  • From Business Strategy to effective Improvement Management

  • Knowledge management (and in particular standardization) of operational processes (advantages and disadvantages)

  • Management level knowledge management (enterprise management, business development, etc.)
  • Knowledge Management for supporting and non recurring processe
  • Manage different set of Standards and Norms  in a Management System

15:00   Wrap up
15.15    Network drink
16.00    End of meeting

The NAG will not charge any costs for participating NAG members. For non-NAG members the price is €250,- (ex VAT) per participant which will be returned in case of becoming a member in 2022.

GKN Aerospace
Industrieweg 9

We hope to see you on the 8th of November! 

If you have any questions, feel free to contact me at

Participating members

Event details:

Industrieweg 9
3351 LB Papendrecht Netherlands

From: 08 Nov 2022
Till: 08 Nov 2022


  • Airport Development & Infrastructure
  • Aircraft Maintenance
  • Aircraft Manufacturing


  • Network Event

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Sign up for 'Improving Quality (IQ) cluster 2022'

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Please contact the NAG office for registration or questions.